Contract to start ASAP

Duration: 12 weeks with a possible extension.

Job Purpose

To deputise for the Team Manager when required.

To support with prioritising and allocate work and manage service delivery in line with the objectives of the team with KPl's.

To support the Team Manager in ensuring that the service provided is consistent, effective and delivers positive outcomes for individuals/carers/families in ways that demonstrate Haringey Values.

To assist with leading, setting and implementing a performance management framework and ambitious service performance targets, practice standards and competencies within employee's profession fields of work.

To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with the Occupational Therapists recommendations and to attend site meeting with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised on site.

Responsibilities

To conduct some supervisory functions within a team of Surveyors and Advice and Assessment Officers.

This will include, inductions, the reporting of employee staff productivity and assisting the Team Manager in conducting formal management processes where necessary.

To assist the Team Manager in ensuring that all stages of the Disabled Facility Grant (DFG) application and adaptation provision process, are in line with Council policy and Statutory Guidance and legislation.

To Assist the Team Manager in ensuring that case file recording and client information, is maintained on the Council's Social Care System's and completed according to standard and linked to Performance Indicators.

Within delegated authority, to assist the Team Manager to investigate complaints from Council Members, MPs, and members of the public, according to departmental procedures.

To assist the Team Manager in identifying staff training needs and ensure high standards of professional practice through systematic individual and team development as well as the management of staff performance and productivity.

To assist the Team Manager in ensuring that services meet Safeguarding requirements and provide professional expertise to Safeguarding enquiries.

To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with Occupational Therapists recommendations.

To monitor and report back on customer satisfaction, contractors, and adaptation service KPI's.

Also to ensure value for money via the specifying of works, additional works requests and the invoicing of completed adaptations.

To attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised.

To hold and manage a small case load of potentially complex adaptations.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR102116-05-26