Contract to start ASAP

Duration: 12 weeks with a possible extension.

Responsibilities

To undertake case work and support other officers as necessary within the section by reference to the Job Purpose.

Subject to appropriate supervision and guidance to comply with standards of conduct, training requirements, internal protocols/ standards, policies and procedures of the Authority, or such other body that may apply.

To escalate issues that may impact upon service delivery as appropriate.

To identify changes in law and practice relevant to the post and contribute effectively towards the development of policies, practice and business efficiencies, including delivering training to colleagues and customers.

To develop and maintain knowledge of the legal disciplines that are allocated to the post holder by managers

To work effectively to high standards in accordance with all applicable statutory and regulatory standards, Authority policies and procedures and as directed.

To meet service, business plan and personal performance targets

To have an awareness of budgetary implications of service delivery and to deliver case work within agreed resources

To respond to customer needs within resources with a can-do attitude.

To participate proactively as a team member in the section and to build positive relationships with other staff and colleagues.

To contribute to the improvement of customer satisfaction levels for the service.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR109690-08-26