Temporary Allocations & Voids Administrator

  • Sutton, United Kingdom
  • Sutton Housing Partnership
  • Full-Time
  • On-Site

Job Description:

Contract to start ASAP

Duration: 7 weeks with a possible extension.

Job Purpose

Are you an organised administrative professional looking for a fast-paced, impactful role in housing? We are currently planning for the handover of an exciting new 92-unit development in Sutton.

The first phase of this development is already handing over, and the allocations team requires further resources to coordinate the key-to-key process.

To ensure a seamless transition for our new residents, we are seeking a temporary Allocations & Voids Administrator.

You will be the backbone of the operations team, taking on crucial administrative tasks so our Allocations Officers can focus on shortlisting, viewings, and sign-ups.

You will also play a key role in helping us maintain our service standards for our day-to-day void turnarounds, which currently average 10 per week.

Responsibilities

As the dedicated administrator for this project, your duties will include:

Resident & Site Support: Acting as the main point of contact for residents with queries regarding the key-to-key process for the new development , and being physically on-site to assist during move-in days.

Coordination & Appointments: Preparing comprehensive viewing and sign-up packs, and scheduling sign-up appointments for prospective tenants.

Data & Systems Management: Updating the voids spreadsheet with crucial nomination and let dates , managing tasks , and uploading data onto the NEC system.

Compliance & Key Management: Collating necessary compliance certificates and managing key handbacks for resulting Temporary Accommodation (TA) moves.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR106594-06-26