Contract to start ASAP until 31-03-26 with a possible extension.

Responsibilities:

To provide a high level of service delivery taking account of Council's policies and procedures and to promote a culture of customer focus.

Ensure that the client's statutory duties under housing and homelessness legislation are correctly determined and administered

Be responsible for assessing referrals and approaches from clients under the homelessness reduction act through interviews either face to face, or by telephone.

Provide housing advice and options, creating personal housing plans and issuing relevant legal letters;

Work towards achieving homelessness prevention which could include referrals for grants, supporting people to sustain their tenancies and achieve long-term positive outcomes

Working with a range of statutory and voluntary services to provide employment support, housing benefit liaison etc.

Liaise with accommodation officers to arrange suitable temporary accommodation.

To make formal decisions on homeless applications.

Making offers of affordable and suitable alternative accommodation as appropriate.

Complete the homelessness reduction act qualifying checklist and assist clients to make Devon Home Choice applications.

Maintain accurate records and keep case files up to date with detailed notes and manage caseloads within statutory timeframes.

Maintain an ongoing and in-depth knowledge and understanding of relevant housing and homelessness legislation to deliver an effective and efficient service.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

5289145-02-26