Contract to start ASAP until 30-09-26 with a possible extension.

RESPONSIBILITIES

Open, distribute and record any post received including downloading digital work from portals such as .Gov.uk and all divisional mailboxes

To provide accurate information and advice as required to stakeholders, recording on the various IT systems as directed for all services delivered by the RSP including making appointments if required

To process applications and requests for Noise and Pollution, Food and Safety, pest control, less complex licenses such as Temporary Event Notices, Personal Licences, Street Trading, permits, grants and registrations in accordance with agreed procedures and timescales,

To ensure that fee payments and refunds are correct and are processed in accordance with the Council's financial management procedures and accurate records are maintained

To provide administrative duties associated with the preparation and service of statutory notices

To prepare and issue letters, notices and licences as required

To keep accurate and up to date records that may be electronic and/or hard copy and maintain appropriate filing systems, documentary records and public registers in accordance with GDPR and Data Protection Regulations

To collate statistics or collect information as required for the continual improvement of processes and the overall performance of the RSP

Deal with a wide range of service requests and enquiries from internal and external sources

To attend and contribute to meetings and training as required

To carry out other duties, appropriate to the grading of the post, as required

To develop and maintain a working knowledge of the legislation relevant to the specific areas of responsibility

To work flexibly and to provide cover for other assistants where required, to meet the needs of the service.

To provide administrative and business support to the operational and professional officers.

Post holder's main place of work will be Merton Civic Centre and may be expected to work flexibly locations as required for the needs of the service

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

5294266-04-26