Contract to start ASAP

Duration: 24 weeks with a possible extension.

Job Purpose

Responsible for the diagnosis of repairs in council owned dwellings that have been raised through residents and internal and external stakeholders via various platforms.

Effective scheduling of repairs orders to trades diaries ensuring service delivery is maximised and utilise opportunity for increased trade productivity.

Responsible for case handling residents repairs in council owned dwellings.

Ensuring effective diagnosis and scheduling of repairs through to job completion adhering to council processes and policies.

Ensure open orders are monitored and closed when jobs are completed, effective 'housekeeping' of the open work order e.g. reviewing potential duplicate orders and closing where necessary.

Provide excellent customer service ensuring residents are kept informed of the status of their repairs.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR101315-05-26