Contract to start ASAP

Duration: 12 weeks with a possible extension.

Job Purpose

To manage and deal with all incoming email queries to the customer finance team.

To manage the Homecare and residential queries via email and telephone calls.

To check and monitor all emails in the generic email inboxes.

To be able to calculate invoices and adjustments in the system.

To liaise with colleagues across Adult Social Care to ensure queries are answered in a reasonable timeframe.

To assist service users to develop an awareness of the charging process and how it may affect them and also assist the team with admin support.

To assist in the keeping, maintaining, and updating of databases relating to service

To assist the Customer Finance Team with phone calls and in-person queries, and to refer them to the correct department as necessary.

To undertake any other duties as

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR109192-07-26