Tenant and Landlord Engagement Officer
Job Description:
Contract to start ASAP until 18-05-26 with a possible extension.
Responsibilities
Lead the delivery of the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements
Organising meetings and deliver drop in sessions and briefings for internal and external stakeholders on private sector housing issues.
Be responsible for managing the Landlords Forum.
Design and implement new ways to engage with landlords, tenants internal and external stakeholders to improve knowledge and awareness of private sector tenant and landlord rights and responsibilities.
Develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord's management obligations and enforcement.
Manage digital content of the private rented housing web pages for landlords and tenants to ensure information is accurate and accessible
Proactively develop and updating policies and procedures that impact private sector tenants and landlords
Lead on consultation and research to identify and evaluate feedback from stakeholders on private sector housing issues and develop appropriate strategies to support private landlords and tenants.
Lead on landlord engagement activities to support property licensing, including statutory consultation, acting on feedback and regular performance reporting.
Maintain accurate records of all tenants and landlord engagement activities, including casework, advice and referrals and produce regular service impact reports.
Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.
The successful candidate will be responsible for delivering the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.
RQ1680790-01-26