Contract to start ASAP

Duration: 5 weeks with a possible extension.

Responsibilities:

Offer advice and information on topics such as homelessness prevention, housing options, tenure rights and security of tenure.

Communicate with applicants or their authorised representatives through phone, email or letter.

Make advice accessible to all applicants and help them avoid or resolve homelessness and secure long-term housing solutions.

Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making.

Progress all homeless applications (Part 7 application) under current legislation, ensuring compliance to the Homelessness Code of Guidance.

Progress all housing applications (Part 6 applications) in line with the Homefinder Somerset Choice Based Lettings scheme and ensure these are completed in a timely manner.

Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation.

Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation.

Decide on what duties are owed to the applicant (e.g., interim duty, prevention duty, relief duty), progressing all homeless applications, notifying applicants within target times whilst ensuring all decisions comply with current legislation.

Make appropriate referrals to partner agencies and organisations to help with issues such as access to private rented accommodation, benefits, relationship breakdown, debt, budgeting, warrant, substance misuse, domestic abuse, rough sleeping, mental health, health, support, complex needs and learning difficulties.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR20964-01-26