Contract to start ASAP

Duration: 12 weeks with a possible extension.

Responsibilities:

To develop and deliver specialist support/advice as part of a team of Project Directors, Managers and Officers delivering the implementation of the Renters' Rights Act.

To ensure relevant legislation, regulations and policies are complied with.

Provide advice and make recommendations based on up-to-date knowledge and analysis/ evaluation of information.

Manage escalated or complex customer issues within the relevant area.

Contribute to the development of service plans to meet strategic business goals.

Research developments in relevant area. Collate process and analyse information / data. Translate outputs into advisory reports / documents / actions as appropriate.

Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility.

Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility.

Support the Housing Options & Support Service as directed in the operational requirements of the Renter's Rights Act .

Secure and provide accurate information for monitoring purposes on a regular basis and ensure that data management systems and project documentation are accurately and regularly updated.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR106864-07-26