Contract to start ASAP

Duration: 6 weeks with a possible extension.

Job Purpose

Reporting to the Lead Employee Relations (ER) Manager, you will provide support to managers and colleagues on all aspects of employee relation casework the organisation, including complex, matters within a shared services framework.

You will work closely with the Lead ER Manager and the Strategic People Business Partners to ensure that we deliver an effective, consistent and collaborative People service across the organisation.

Responsibilities:

You will be responsible for providing consistent, professional and legally compliant advice, coaching and supporting line managers and colleagues across the organisation.

This includes delivering expert guidance on all aspects of ER casework ensuring best practice and adherence to organisational policies and procedures. Proactively maintain own knowledge on employment legislation and organisational awareness.

Develop and maintain effective working relationships with our recognised trade union and colleague forum.

Develop relationships which instil trust and confidence in you with the managers and colleagues you are supporting, coaching the managers through the relevant procedures and assisting in developing their ongoing capacity to manage ER matters.

To work closely with the ER Advisor and oversee the management of sickness absence cases.

To support the Lead ER Manager and Strategic People Business Partners in developing key performance indicators and systems for monitoring, reporting and improving performance against those indicators, as well as producing and analysing management information and case data, identifying trends/patterns, and providing insight and solutions to stakeholders.

To support the Lead ER Manager in the preparation of tribunal cases including ET3 responses, ensuring documentation and information is provided within the required timeframe.

Work with People Change to manage People related project work as required. Maintain service level agreements (SLAs) for case resolution and respond in a timely manner to queries via our shared inbox and Fusion ticket service.

ensuring they are legally, culturally and best practice compliant.

Deputise for the Lead ER Manager as required to provide cover and support.

Extensive experience of advising line managers on complex ER casework particularly in relation to sickness, conduct, capability and grievance and advising on risk.

Extensive experience of managing a high-volume caseload and workload, involving interpreting and applying procedures and guidelines to achieve desired outcome in a manner proportionate to any associated risks.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR106484-06-26