Contract to start ASAP

Duration: 12 weeks with a possible extension.

Responsibilities

Manage cases through to the lawful conclusion of duties

Review evidence, case history and PHP actions to determine whether duties can be ended.

Prepare statutory notifications and ensure decisions are lawful, timely and clearly reasoned.

Ensure residents understand their rights, duties and next steps.

Deliver high-quality assessments and decision-making

Assess whether prevention, relief or main duties have been met, refused, withdrawn or ended.

Apply legislation, statutory guidance and case law under supervision.

Ensure decisions are defensible and supported by clear written reasoning.

Maintain and update Personal Housing Plans (PHPs)

Ensure PHPs are accurate, meaningful and updated before any cessation decision.

Record actions, risks and changes in circumstances.

Support residents to understand and engage with their PHP.

Identify and escalate risk, safeguarding and vulnerability

Identify concerns relating to domestic abuse, exploitation, mental ill-health or other vulnerabilities.

Escalate high-risk cases to the Manager and participate in multi-agency processes.

Record risk clearly and ensure appropriate follow-up

Communicate clearly and sensitively with resident

Explain decisions, rights and next steps in accessible language.

Contribute to continuous improvement

Identify themes from casework, complaints and resident feedback.

Support service improvements and share learning with colleagues.

Participate in training, reflective supervision and CPD.

The postholder demonstrates a commitment to equality, diversity and inclusion in all interactions with residents, colleagues and partners.

They treat people fairly, respectfully and without discrimination, recognising and responding appropriately to individual needs, vulnerabilities and cultural differences.

The postholder contributes to an inclusive team environment, challenges inappropriate behaviour, and ensures that their decisions and actions are consistent with the Council's values and statutory equality duties.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR104992-06-26