Business Support Officer

  • Cardiff, United Kingdom
  • Vale of Glamorgan Council
  • Full-Time
  • On-Site

Job Description:

Contract to start ASAP

Duration: 24 weeks with a possible extension.

RESPONSIBILITIES

Import Stock Condition data and other relevant information in to the Housing Asset Management Database (HAMD) and ensure data is accurately incorporated in to the database.

To accurately input and maintain annual servicing data, and details relating to the asbestos register.

Receive telephone calls from housing tenants and other service users requesting housing improvement services and action these requests as appropriate.

Administer data associated with the allocation of work to work team, including distribution and monitoring of allocated work and performance monitoring.

Creating, inputting and monitoring data on spreadsheets, databases and specialist packages as required.

Maintain the Adaptations Database for all enquiries relating to disabled adaptations to Council property undertaking a suitability assessment/survey of the property to identify needs in accordance with Council policy and correspond with all applicants in respect of such application.

Effectively involve; discuss and take advice from the Council's Occupational Therapist in determining adaptation needs. For minor improvements apply Council policy to delvier the improvements.

Administer the adaptations budget, liaise and provide monthly reports to the Development and Investment Manager as requested.

Where adaptation works are required, liaise with Building Services to commission the works.

Post inspect all major adaptation works and quality control minor works. Raising all defects with the contractor concerned.

Where property is not suitable for adaptation; discuss/liaise with all stakeholders the most suitable options.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR109237-07-26