Contract to start ASAP until 30-10-26 with a possible extension.

Responsibilities

Resident Engagement: Visit all new tenants in their homes to explain tenancy conditions and identify any vulnerabilities or additional needs

Ensure regular communication and engagement with residents through estate inspections, customer surgeries, and home visits.

Tenancy Management: Manage a variety of tenancy-related matters, including succession, assignment, discretionary re-housing, and management transfers.

Take action on issues such as anti-social behaviour, illegal occupation, and breaches of tenancy agreements

Housing Management: Conduct regular estate inspections and follow up on issues affecting residents. Conducting tenancy audit, PCFRA/PEEPS Identify and recommend estate improvements and work with internal teams to ensure a coordinated approach to Housing management

Supporting Vulnerable Tenants: Work closely with vulnerable tenants to ensure their needs are met, making referrals to support services as necessary

Legal and Enforcement Actions: Prepare and serve legal notices, including Notices Seeking Possession and Notices to Quit.

Prepare cases for court, draft witness statements, and represent the council in legal proceedings.. Knowledge on Housing regulator consumer standards and Awabb Law

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

RQ1758003-07-26