Team Support Administration Officer
- Bournemouth, United Kingdom
- Bournemouth Christchurch and Poole Council
- Full-Time
- On-Site
Job Description:
Contract to start ASAP until 31-07-26 with a possible extension.
Job Purpose
To provide a comprehensive, efficient and effective administrative support to individuals and teams to maximise service continuity and quality, assisting BCP Council in achieving its purpose and objectives.
The role will undertake a range of more complex administrative and support activities.
Responsibilities:
Act as a point of contact for enquiries from internal and external stakeholders and escalated issues from colleagues, exercising discretion and judgement to resolve complex problems.
Escalate unresolved issues by identifying appropriate channels to ensure they are addressed in a professional and timely manner.
Undertake straightforward data analysis and assimilate information from various databases or sources of information to produce relevant reports that meet defined standards.
Undertake a range of financial administration tasks in accordance with defined financial processing procedures, so that financial information is up to date and accurate.
Arrange defined stakeholder meetings or events to support effective working for BCP.
This includes diary management, agenda creation, collation of materials, minute taking and monitoring/following-up of actions.
Maintain or oversee the management of manual and electronic systems for the services supported to ensure data accuracy, confidentiality, and security.
Recommend and implement opportunities for process improvement to enhance the support provided to BCP Council colleagues and stakeholders.
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5294971-05-26