Contract to start ASAP until 08-05-26 with a possible extension.

Job Purpose

Working alongside the neighbourhood officers, focus on intervening to resolve ASB cases quickly and accurately, supporting resident particularly vulnerable residents to ensure tenants feel safe in their homes and with their neighbours.

Developing strong partnerships that help to prevent ASB and a mediation service that meets the needs of residents.

Be the lead officer responding to neighbour disputes, including information for social media, tenant information leaflets, website information, liaising with external agencies and Council services and ensuring tenancy management and estates & neighbourhoods have a robusi process to resolve ASB and manage neighbourhood disputes effectively.

Responsibilities

Advise and support colleagues to deliver excellent services acting as a source o xpertise about law, policy and best practice in regards to intervention tools to resolve ASB, including mediation services.

Work with colleagues to ensure the service has a comprehensive and effective set olicies and procedures to resolve ASB disputes and resolve nuisance cases.

Manage a caseload of more complex issues and work with other services to ensure these are brought to a resolution.

Work with other agencies and Haringey Council teams to improve partnership working and the development of holistic responses

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

RQ1688453-02-26