Contract to start ASAP

Duration: 20 weeks with a possible extension.

Job Purpose

Case Handler Our vision is to create communities where everyone has a safe home in a place where they're proud to live.

We're big and we're local.

Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do.

All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions, and words on a daily basis.

As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be.

Be authentic, open and transparent in your actions and words.

Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money.

Take responsibility for delivering excellence and own your own actions.

Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do.

Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing.

The role Reporting to the Project Manager (Damp & Mould), you will assist in ensuring that the organisation fulfils its zero-tolerance approach to damp and mould within its homes as outlined in the Southern Housing Damp and Mould Framework and Standard Operating Procedure

You will provide effective case handling of all Damp & Mould repair requests and provide admin support to the team of Specialist Surveyors, including diary management, appointment scheduling and general communication.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR111360-08-26